It’s a fact - the spa is a billion-dollar industry and growing. And nothing can stop that. Sometime in November this year, the International Spa Association (ISPA) published its 2010 Trend Watch report, describing some fascinating craze for spas in 2010:
Customer Service. Great customer service is always the best! You could give the most costly spa treatment, but when the client isn’t contented with her spa experience, it’s equivalent to nothing. “As a matter of fact, 87 percent of ISPA member spas are employing customer feedback mechanisms to guarantee they’re meeting consumers’ desires…” Spas should adopt better means then to give the clients a more satisfying spa experience.
Spa Sampling Menus. This is a strategic means to allow spa clients get a sort of “preview” of the various treatments thatthey are planning to try on.
Spa Partnerships. This lets spas to broaden their reach by forming partnerships with local businesses that may also gain from them. By doing so, spas are able to boost their business and increase the number of clients by taking the spa nearer to the clients. Different strategies can be tried on like discounted prices with partner hotels or resorts. And who doesn’t like a bargain?
Social Media. From tweeting to blogging, and everything in between, it’s estimated that in 2010 social media will continue to be powerful in aiding spa-goers create decision from what to where of spa. Needless to say, spas should make the most out of social media to gain clients.
Beauty Rest. Not yet very common, but an enticing choice like this can surely grow the number of spa visits. This simply signifies making that extra time at the spa to get some forty winks while enjoying a relaxing massage. Or rather more appealing is to just reserve a room in a spa heavy with calming aroma to catch up with your sleep.
These are just few of the exciting trends that the spa industry is eyeballing for 2010. Now, there are a plenty of better things to be excited to for your 2010 spa visits.
